DWF introduce a digital working environment

DWF wanted a business partner that would challenge it to transform its business through technology. Working closely with DWF, Canon devised and implemented a new document strategy and overhauled its business-wide print infrastructure. It introduced mobile document access, mobile printing and a digital mailroom that automatically digitises and delivers all posted documents directly to the inbox of the recipient in email form to help DWF’s staff work flexibly; whether they are travelling, with clients or working from a hot desk in a different office. The solution included a secure identification and job release system to help reduce environmental impact and bolster document security.

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Results

Greater employee efficiency through fully flexible working and greater access to information

Greater employee efficiency through fully flexible working and greater access to information

50% reduction in office storage space per head

50% reduction in office storage space per head

Digital Mailroom solution will see future annual cost savings of up to £1m

Digital Mailroom solution will see future annual cost savings of up to £1m

Achieved the strictest international information security standards with ISO 27001 certification

Achieved the strictest international information security standards with ISO 27001 certification

Objective

TIntroduce a digital working environment that would support DWF’s business strategy to deliver better client service, greater profitability and attract the best people to elevate DWF to become a top 15 law firm.

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Challenges

  • Paper-intensive business and industry
  • Heavily legislated industry, where information security is paramount
  • 13 office locations

Approach

A strategic partnership to overhaul DWF’s traditional ways of working with documents and information.

Solutions

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